- OperatorGTW B.V.
- Established2023
- Game Library6,000+ games from 106 providers
- Payment Options23+ methods including crypto and cards
1. General betting rules
These Betting Rules apply to bets placed through Donbet Casino where the relevant product, market or event is available. They should be read together with the website Terms and Conditions, any specific rules shown for a particular market, and the information displayed during the betting process. A specific market rule may apply in addition to these general rules. If rules appear to differ, the rule that is specifically shown for the relevant market or product will generally apply.
You must have an eligible account and meet all applicable age, identity and location requirements before placing a bet. You are responsible for keeping your login details secure and for checking that all information connected with your account is accurate and current. Bets placed using your account may be treated as having been placed by you unless you notify Donbet Casino promptly that your account may have been accessed without permission.
A bet is not necessarily accepted merely because you have selected a market or submitted a betting request. A bet is accepted only when the platform confirms the transaction. The status of a bet should be checked in your account or betting history. If a bet is rejected, cancelled or not confirmed, it should not be treated as an accepted bet.
You must check the selection, market, odds, stake, potential return and any other details before confirming a bet. Once a bet has been accepted, it may not be changed or cancelled unless a relevant feature or rule expressly allows this. Donbet Casino may not be able to correct a mistake made by a player after a bet has been confirmed.
- Only place bets using funds that are available in your account and intended for betting.
- Do not place a bet on behalf of another person or allow another person to use your account.
- Do not attempt to place bets through automated, abusive or unauthorised methods.
- Do not use information obtained through unlawful or improper means to gain an advantage.
- Review your bet confirmation and account history regularly so that any issue can be raised as soon as possible.
Betting activity may be subject to account checks, transaction checks, fraud monitoring and other controls. Where required, activity may be delayed, limited, refused or reviewed. These controls are intended to protect players, the platform and the integrity of betting markets. Donbet Casino may also restrict access to particular products or markets where this is necessary or appropriate.
2. Odds, markets and bet placement
Displayed odds and prices
The odds or prices shown on the website are provided for the available market at the time you view or select it. Odds can change before a bet is accepted, particularly for live events and markets affected by new information. The odds that apply to a bet are the odds confirmed at acceptance, unless the specific rules for that product state otherwise.
In limited circumstances, a displayed price may be affected by a technical, data or obvious error. This can include an incorrect price, an incorrect selection, an incorrectly displayed result or information that is clearly inconsistent with the market. Where an obvious error has occurred, the relevant bet may be reviewed and corrected, cancelled or settled using the correct information, subject to the applicable terms.
Markets and selections
Every market has a defined subject and outcome. You should read the market name, selection, event information and any related conditions before confirming a bet. Some markets may be based on the final result, while others may relate to a particular period, player, statistic, score, result or event within an event. A selection can only be assessed under the rules that apply to that market.
Event times, participant names, scores and other information may be supplied by third-party data sources. This information is intended to support the betting experience, but it may be delayed, incomplete or subject to correction. A displayed time does not by itself decide whether a bet is valid. The applicable market rules and the official or accepted result source will be used when a market is settled.
Pre-match and live betting
Pre-match bets are placed before the relevant event starts. Live or in-play bets are placed after an event has started or while it is taking place. Live markets can change quickly, and information such as scores, match status or incidents may not update immediately. A live bet may be subject to a short processing delay and is accepted only when confirmed by the platform.
If a material event occurs before a live bet is accepted, the market or price may be suspended, changed or reviewed. Examples may include a goal, score change, dismissal, injury, completed point, finish or other event that could affect the relevant market. A bet that was submitted but not accepted before such an event may not be honoured at the earlier displayed price.
Combinations and special features
Where combination bets, multiples, same-event combinations, systems or other special bet types are offered, the platform will display the applicable selections and conditions before confirmation. A combination bet may be affected if one selection is void, cancelled, postponed or otherwise unable to be settled. The result may depend on the specific rules shown for that bet type.
Features such as cash out, early settlement, partial settlement or bet editing are not guaranteed to be available. They may be suspended, unavailable or withdrawn at any time, including during periods of market movement or technical maintenance. A request using one of these features is complete only when the platform confirms it.
3. Event results and settlement
Settlement information
Bets are settled after the relevant event or market has been completed and the necessary result information is available. Settlement is based on the market definition, the specific rules displayed for the bet and the official result or another reliable result source selected for that product. The result shown in an account or betting history is the primary record of the settlement status.
The final result may differ from an initial announcement, live update or media report. A result can be changed where an official body changes its decision, corrects an error or issues a later result in accordance with the relevant rules. A market may therefore be re-settled if new information affects the original settlement.
Postponed, abandoned and interrupted events
If an event is postponed, abandoned, interrupted or not completed, the outcome of each affected market will be determined under the applicable market rules. Some markets may remain valid if their outcome has already been determined. Other markets may be cancelled or void if the required part of the event is not completed within the relevant conditions.
A change of venue, format, scheduled time, participant, competition or event conditions may affect whether a bet remains valid. The treatment of a bet depends on the market and the specific rules applying to it. Players should not assume that a delayed or changed event will automatically be treated as a win, loss or void.
Void bets and cancelled markets
A bet or market may be declared void where it cannot be settled fairly or in accordance with the published conditions. This may happen because an event is cancelled, the required result cannot be established, an incorrect market was offered, or a material technical or data issue affected the bet. A void bet is not treated as a winning or losing bet.
Where a selection in a combination bet is void, the effect on the remaining bet depends on the type of combination and the relevant rules. In some cases, the void selection may be removed and the rest of the bet may continue. In other cases, the whole bet may be void. The settlement method shown for the relevant product will apply.
Corrections and disputes
If you believe a bet has been incorrectly accepted, rejected or settled, check the bet reference and account history and raise the issue through the available support process. Include enough information to identify the bet, such as the date, market, selection and transaction reference where available. Reviews are carried out using the transaction record, market rules, relevant data and any other information considered necessary.
A settlement made in error may be corrected, including where a result was entered incorrectly, a market was settled before the relevant information was available, or a technical issue affected the outcome. If an incorrect payment or credit is made, the applicable account terms may allow the error to be reversed or recovered.
4. Fair play, account protection and responsible betting
Fair and lawful use
Donbet Casino expects all players to use the platform fairly and lawfully. You must not interfere with the operation of the website, exploit a vulnerability, use prohibited software, manipulate a market, coordinate dishonest activity or attempt to obtain an improper advantage. Activity that appears irregular, fraudulent or inconsistent with these rules may be investigated.
Where an investigation is required, transactions or account functions may be placed on hold while information is checked. Any action taken will be handled under the applicable website terms and legal requirements. Players may be asked to provide information needed for identity, security, payment or account reviews.
Account security
Keep your password and account access details confidential. Use a secure device and network, log out when you finish and contact Donbet Casino through the available support channel if you suspect unauthorised activity. Do not share access with friends, family members or other players. You are responsible for checking activity on your account and reporting concerns without unnecessary delay.
Responsible betting
Betting should be an entertainment activity, not a way to solve financial problems or recover losses. Set a budget before you play and only use money you can afford to lose. Consider setting time and spending limits, taking regular breaks and keeping betting separate from essential household expenses.
- Do not chase losses by increasing stakes or betting for longer than planned.
- Do not bet when you are upset, under the influence of alcohol or drugs, or unable to make a clear decision.
- Keep track of your deposits, stakes, results and time spent betting.
- Use available account controls, limits, breaks or self-exclusion options if betting is becoming difficult to manage.
- Talk to a trusted person or a suitable professional support service if gambling is affecting your finances, relationships, work or wellbeing.
If you are under the legal gambling age, do not use the platform. Adults should take reasonable steps to prevent children and other unauthorised people from accessing their account or device. Responsible gambling tools may not remove every risk, so they should be used alongside personal limits and regular reviews of your betting behaviour.
Questions and complaints
If you have a question about a market, bet or settlement, review the relevant rules and your account history first. If the issue remains unresolved, use the support or complaints process made available on the Donbet Casino website. Provide clear details and allow the matter to be reviewed under the applicable terms. These Betting Rules do not remove any rights or protections that may apply under Australian law.
